Since 1 January 2014, Irish Water has statutory responsibility for all aspects of water services planning, delivery and operation at national, regional and local levels. Irish Water customer billing and collection levels are a matter for the utility and one in which I have no function.
Irish Water has established a dedicated team to deal with representations and queries from public representatives. The team can be contacted via email at oireachtasmembers@water.ie or by telephone on a dedicated number,1890 578 578.
Irish Water has published information on bill payment levels on its website at www.water.ie, which indicates that some €162.5m had been collected in domestic water charges to the end of its 5th billing cycle.