HSE Complaints Procedures

Dáil Éireann Debate, Thursday - 26 January 2017

Thursday, 26 January 2017

Questions (170)

John McGuinness

Question:

170. Deputy John McGuinness asked the Minister for Health if he has satisfied himself that the HSE followed all procedures in processing a complaint regarding the care of a person (details supplied); the reason the issues relative to the employee of the HSE are still not resolved; if he will insist on the HSE in resolving these issues; and if he will make a statement on the matter. [3723/17]

Written answers

Minister for Health

I have been advised by the HSE that this matter has been dealt with in accordance with the HSE HR policies and procedures.

With regard to any issues in relation to the employee which remain outstanding, it should be noted that the HSE continues in its efforts to bring this matter to a conclusion which will involve direct engagement with the employee.