The Rent Supplement claim for the person concerned was disallowed as she failed to provide documentation that would allow an accurate assessment of her entitlement.
The person concerned has appealed this decision and her case has been referred to the Appeals Office accordingly. An Appeals Officer will make a decision on the case based on the documentary evidence presented and/or arising from an oral hearing.
The appeals process functions independently of the Department and will need to be completed before any further action can be considered.
I trust this clarifies the matter for the Deputy.