Dáil Éireann Debate, Tuesday - 7 November 2017
1007. Deputy Niall Collins asked the Minister for Transport, Tourism and Sport the external company undertaking an audit of his departmental website; the cost of the audit; the timeframe for its completion; and if he will make a statement on the matter. [45868/17]
View answer1015. Deputy Niall Collins asked the Minister for Transport, Tourism and Sport the last time his Department's website was revamped or remodelled; the cost of same; if he or his Department officials have been consulted regarding creating one stand alone online Government portal website; and if he will make a statement on the matter. [46017/17]
View answer1016. Deputy Niall Collins asked the Minister for Transport, Tourism and Sport the investment in his Department’s website since 2011 including total associated costs incurred; and if he will make a statement on the matter. [46034/17]
View answerI propose to take Questions Nos. 1007, 1015 and 1016 together.
There has been no significant investment in my Department’s website since 2011 with a total expenditure of €3,500 over that period.
Officials within my Department are currently examining the website and its content within a framework of recent internal and external initiatives such as the Department’s Customer Service Action Plan 2017 - 2019, the Civil Service Renewal Plan and the Universal Design Toolkit for Customer Engagement in the Public Sector. One element of this examination for example is whether the content of the website subscribes to plain language best practice which improves citizens’ accessibility to information.
At a strategic level, my Department is working with relevant officials on the development of a Digital Service Gateway - a single digital point where citizens can easily access information about the Government services that are available to them. This work, which began at beginning of this year, is ongoing and will involve the rationalisation of existing Government websites and online services over time. I understand this project is being managed and developed by existing resources within the Civil Service.
