Dáil Éireann Debate, Tuesday - 12 June 2018
164. Deputy Gerry Adams asked the Tánaiste and Minister for Foreign Affairs and Trade his views on the system through which elected representatives can communicate with the Passport Office; and his plans to review this system to better improve it. [24491/18]
View answerThe Passport Service currently has a dedicated channel of communication for Oireachtas representatives. To ensure resources are used effectively many of my Department’s functions, including communication channels, are centralised and accordingly, my office is the dedicated point of contact for public representatives. This ensures consistency, efficiency and fairness in responses to the queries of all public representatives. Any passport-related queries raised through this channel are dealt with without delay.
I am grateful to Deputies for their continued assistance in advising constituents to submit their application in good time before their planned travel date, to consult the Passport Service’s webpage on my Department’s website before applying and to sign up for our passport renewal reminder service.
