Departmental Communications

Dáil Éireann Debate, Friday - 7 September 2018

Friday, 7 September 2018

Questions (1118)

Seán Fleming

Question:

1118. Deputy Sean Fleming asked the Minister for Transport, Tourism and Sport the positions in his Department and the organisations under its aegis that have arrangements in place for lo-call numbers or 1800, 1850 and 1890 telephone numbers for members of the public to contact his Department or organisations under its aegis; the number of these that are completely free to call for persons who use mobile telephones and may incur major bills telephoning such organisations; if the situation will be reviewed; and if he will make a statement on the matter. [36406/18]

Written answers

Minister for Transport, Tourism and Sport

My Department currently has two Lo-Call numbers which can be found on the Department's Website.

Neither of these numbers are free to either landline or mobile users; the cost of mobile calls to the department are determined by the service provider not the department.

My Department does not currently use 1800,1850 or 1890 numbers.

My Department is currently investing in newer telephony technologies and as part of this we will be reviewing all published telephone numbers.

If as a result of this review the published numbers change, the Department's website will be updated to reflect these changes.

The telephone contact services of the State Agencies under the aegis of my Department are a day-to-day operational issue for these agencies and I have no function in that regard.