The person concerned applied for Jobseekers Allowance and Supplementary Welfare Allowance both of which were disallowed because the applicant did not provide all the documentation required to make a determination on eligibility for payment. A Community Welfare Officer visited the applicant to advise her that if she was dissatisfied with the decisions, she should appeal them and she was given the relevant appeal forms to enable her to do so.
On the 28th August 2018 the applicant sought an independent review of the decision to refuse an application for an Exceptional Needs Payment made on 13th March 2018. The Reviewing Officer was satisfied that the original decision was correct based on the information to hand at the time. Her current circumstances were reviewed and the local Community Welfare Officer determined that an Exceptional Needs Payment was warranted and a payment was made on 31st August 2018.
The situation will be kept under review pending appeal.
I trust that this clarifies the matter for the Deputy.