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Illness Benefit Payments

Dáil Éireann Debate, Friday - 7 September 2018

Friday, 7 September 2018

Questions (1275)

Charlie McConalogue

Question:

1275. Deputy Charlie McConalogue asked the Minister for Employment Affairs and Social Protection the reason for the delay in issuing illness benefit payments; if she will clarify same with regard to the change in the processing system for sick certificates; the way in which this change was communicated to those in receipt of the payment and to general practitioners that are required to fill out the forms; and if she will make a statement on the matter. [36382/18]

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Written answers

The Department of Employment Affairs and Social Protection has recently introduced a new claim form (called “IB1”) and a new medical certificate (called “MED1”) to replace the previous MC1 and MC2 forms for certification of the Department’s Illness and Injury Benefit schemes. This change is part of a programme of modernisation in the Department’s Illness Benefit section which took effect from Monday 6th August.  The Department’s intention in implementing this modernisation programme - including the changes to forms - is to improve the certification processes and to make claim and payment procedures more efficient for everyone involved – GPs, patients and the Department. The introduction of the new forms was discussed with the Irish Medical Organisation in advance.

The majority of certificates and claim forms being received each day by the Department are the new scannable versions and these claims are being paid without any delays.

Some GPs have continued to use the old forms after this changeover date. In order to facilitate the continued payment of Illness and Injury Benefit to our customers, the Department has, to date, continued to accept old MC1 and MC2 forms where provided by GPs. While the continued use of old forms has been causing delays to our processing times, my Department is doing everything possible to ensure that customers are paid as quickly as possible.

I hope this clarifies the matter for the Deputy.

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