Departmental Communications

Dáil Éireann Debate, Friday - 7 September 2018

Friday, 7 September 2018

Questions (1386)

Seán Fleming

Question:

1386. Deputy Sean Fleming asked the Minister for Housing, Planning and Local Government the arrangements in place in his Department and the organisations under its aegis for lo-call numbers or 1800, 1850 and 1890 phone numbers for members of the public to contact his Department or organisations under its aegis; which of these phone numbers are completely free to call by persons who use mobile phones and who may incur major bills phoning such organisations; if the situation will be reviewed; and if he will make a statement on the matter. [36402/18]

Written answers

Minister for Housing, Planning and Local Government

My Department offers both landline and LoCall numbers for anyone wishing to contact its offices. The rates charged for the use of 1890 (LoCall) numbers is a matter for each service provider and, therefore, the Department has no control over this matter.  However, the Department’s website does indicate clearly to customers that rates charged may vary among different service providers.  

The information requested in relation to organisations under the aegis of my Department is a matter for the individual bodies concerned.  Arrangements have been put in place by each Agency to facilitate the provision of information directly to members of the Oireachtas.  The contact email address for each agency is set out in the table.

Agency	Email address
An Bord Pleanála	[e-mail]
Ervia, Gas Networks Ireland	[e-mail]
Housing Sustainable Communities Agency	[e-mail]
Housing Finance Agency	[e-mail]
Irish Water	[e-mail]
Local Government Management Agency	[e-mail]
Ordnance Survey Ireland	[e-mail]
Property Registration Authority	[e-mail]
Pyrite Resolution Board	[e-mail]
Residential Tenancies Board	[e-mail]
Valuation Office	[e-mail]

Question No. 1387 answered with Question No. 1384.