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Hospital Complaints Procedures

Dáil Éireann Debate, Friday - 7 September 2018

Friday, 7 September 2018

Questions (566)

John McGuinness

Question:

566. Deputy John McGuinness asked the Minister for Health the reason a person (details supplied) has not been fully treated at a hospital; if a complaint submitted to the hospital manager will receive a response as a matter of urgency; and if he will make a statement on the matter. [35413/18]

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Written answers

Under the Health Act 2004, the Health Service Executive (HSE) is required to manage and deliver, or arrange to be delivered on its behalf, health and personal social services.  Section 6 of the HSE Governance Act 2013 bars the Minister for Health from directing the HSE to provide a treatment or a personal service to any individual or to confer eligibility on any individual.

As this is a service matter, I have asked the Health Service Executive to respond to you directly, as soon as possible.

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