Tuesday, 23 July 2019

Questions (2711)

Fiona O'Loughlin


2711. Deputy Fiona O'Loughlin asked the Minister for Employment Affairs and Social Protection the number of persons processing applications for the contributory pension; and if she will make a statement on the matter. [32605/19]

View answer

Written answers (Question to Employment)

The state pension (contributory) scheme is centrally administered from the Department’s offices located at College Road, Sligo.

Details of the number of staff engaged in processing applications for state pension (contributory) are shown below.

State Pension Contributory (SPC)

No. of staff (whole time equivalents)

Claims from applicants within ROI


Claims from outside ROI


In addition to processing applications from primary claimants and requests for reviews, deciding officers process applications for increases including (and not limited to) Increase for qualified adult; fuel allowance; increase for living alone.

The staffing needs for all areas within my Department are continuously reviewed, taking account of workloads, management priorities and the ongoing need to respond to new increasing demands in a wide range of services. This is to ensure that the best use is made of all available resources with a view to providing an efficient service to those who rely on the schemes operated by the Department.

I hope this clarifies the matter for the Deputy.