Working Family Payment (WFP) is an in-work payment which provides additional income support to employees on low earnings with children. In order to qualify for WFP, an applicant must have a qualified child and be engaged in full-time paid employment as an employee for not less than 38 hours per fortnight.
Working family payment for the person concerned was due for renewal from 25 October 2018 and the form was received on 27 November 2018.
As the person concerned had new employment from 17 June 2018, correspondence issued to the customer and to the customers employer on 27 November 2018. The customer made contact informing us that the employer lost the form and this form reissued directly to the customer on 12 February 2019. The customer made contact again informing us that his employers mislaid the second form also and this form reissued on 28 February 2019 together with a request for his P60 and recent payslips.
On receipt of the information on 25 March 2019, working family payment for the person concerned was processed and awarded from 25 October 2018 and working family payment arrears were held pending the outcome of the Social Welfare Inspector review.
This review has been completed and working family payment arrears have issued to the person concerned.
I trust this clarifies matter.