The Tenant (Incremental) Purchase Scheme came into operation on 1 January 2016. The Housing (Sale of Local Authority Houses) Regulations 2015 (S.I. 484 of 2015) set down the terms and conditions of the scheme.
The operation of the Tenant (Incremental) Purchase Scheme is a matter for the local authority concerned, in line with the legislation and the 2015 Regulations. Local authorities are by law (Section 63(3) of the Local Government Act 2001) independent in the performance of their functions. As Minister, I am precluded from becoming involved in individual cases.
If a person considers that he/she has been adversely affected by a local authority's action, or lack of action, which he/she considers unfair or unreasonable, they can submit a formal complaint to their local authority. The elected members of the local authority also exercise an oversight role in relation to the executive's discharge of their functions. If a person remains dissatisfied with the outcome of their engagement with the local authority, it is open to them to make a complaint to the Ombudsman.