Tuesday, 1 October 2019

Questions (482)

Robert Troy


482. Deputy Robert Troy asked the Minister for Transport, Tourism and Sport the recourse Irish consumers and businesses have regarding holiday bookings made with a company (details supplied) that has ceased trading. [39281/19]

View answer

Written answers (Question to Transport)

The company concerned was a British global travel group. All the companies in its group ceased trading on 23 September 2019. All holidays and flights provided by these companies were cancelled and are no longer operating. The company had no physical presence in Ireland, however it is understood that that a relatively small number of Irish citizens may have been impacted by the collapse.  

The UK  company was part of the ATOL scheme administered in the UK by the Civil Aviation Authority. The UK Government and the UK Civil Aviation Authority are working together to support passengers and it is understood that a  repatriation programme is well underway. Any Irish customers who booked a cancelled package through an Irish travel agent should be covered under the UK ATOL scheme and they are advised to contact the Irish Travel Agent they booked with. Further information is available on the following CAA web site https://thomascook.caa.co.uk/