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Covid-19 Pandemic

Dáil Éireann Debate, Wednesday - 3 June 2020

Wednesday, 3 June 2020

Questions (837)

Jennifer Whitmore

Question:

837. Deputy Jennifer Whitmore asked the Minister for Communications, Climate Action and Environment if his attention has been drawn to the fact that one of the key reasons for older persons accessing the national Covid-19 helpline is due to older persons not having access to the Internet and being unable to access all of the information that is being made available in relation to Covid-19; the extent to which traditional media forums such as television, radio and print are being used to target older persons to ensure messaging and support gets to those that do not have internet access; and if he will make a statement on the matter. [9447/20]

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Written answers

Although this has not been specifically brought to my attention, I am conscious of the challenges faced by certain cohorts across the country in accessing Covid-19 related information.  It is vital to provide older people with accurate, up to date information regarding the Covid-19 crisis. In this context Covid-19 related information is being widely disseminated. While not specifically a matter for my Department, a number of cross Government information programmes have been run across both local and national traditional media throughout the crisis to ensure the immediate dissemination of important information to those who need it in communities across the country, including older persons. Part of that national response includes the Local Authorities-led COVID-19 Community Call Forum which is working in partnership with ALONE, the national charity for older people. A leaflet with advice for older people, contact details for Alone and each of the Community Call Fora was distributed to homes throughout the country.

Public service and community broadcasting are particularly important as readily available, trusted sources of information on Covid-19. At my request, the Broadcasting Authority of Ireland (BAI) has waived the broadcasting levy for commercial and community radio, for quarters 1 and 2 2020. The BAI has also agreed to my request that they put in place a Covid-19 funding round under the Sound and Vision Scheme of €2.5m. This will be for commercial radio given its important role in Covid-19 awareness raising at a local level. It is expected that details of the outcome of this round will be available in the coming days. This will be complemented by a funding round of €750,000 for the community radio sector over the summer. 

HSE information is also being provided on the Saorview information channel which is available to those who may not have an internet connection.

Furthermore, An Post has been delivering Covid-19 related information directly to homes. By providing information on a cross media basis and through An Post, information is in no way limited to those with an internet connection.

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