I am advised by the Passport Service that a search was completed for a passport application using the details supplied by the Deputy but no application was found as the Passport Number is not valid.
The Passport Service will be happy to provide information and guidance to the person in question. The Passport Service operates a Customer Service Hub which provides information via telephone and webchat. The telephone number for the Customer Service Hub is 01 671 1633 and webchat can be accessed through the Passport Service's website. Telephone lines operate from 8am till 5pm, Monday to Friday (excluding bank holidays) and webchat is available from 9am to 4.30pm, Monday to Friday (excluding bank holidays).