Dáil Éireann Debate, Wednesday - 13 January 2021
151. Deputy Imelda Munster asked the Minister for Transport his plans to address the backlog of driver and theory tests which have accumulated due to Covid-19 restrictions; and if he will make a statement on the matter. [1032/21]
View answerMy Department is in constant contact with the Road Safety Authority since the start of the pandemic regarding all of its services, the impact of Covid-19 on those services, and how they can best be maintained in the current circumstances.
Due to suspension of driver testing services in the first 2020 lockdown, along with the health protocols since resumption of service and the further curtailing of services during subsequent level 5 restrictions, a significant backlog has developed. The need to once again return to level 5 restrictions for reasons of public health will inevitably impact further on delays to driver testing. During the level 5 period, driving tests will be available only to those who are involved in essential services, including essential retail work.
While the service is limited during level 5 restrictions, the Road Safety Authority is examining ways of increasing the number of tests within health constraints with an eye to resuming wider testing after level 5. This includes increasing the number of testing staff to help reduce and, over time, eliminate the backlog.
In this regard, I am pleased to say my Department has recently given sanction for the Road Safety Authority (RSA) to commence recruitment of 40 temporary driver testers. The RSA has begun the recruitment process with the Public Appointments Service.
These new hires will be in addition to the 36 temporary testers who I previously gave sanction to rehire during 2020.
These measures will help to increase testing capacity. However, I would like to stress, that many of the issues impacting on the delivery of service are concerned with the throughput of centres themselves in light of the restrictions, rather than on the availability of staff.
The RSA are also looking at a number of other measures, including whether the number of tests a driver tester can perform each day can be increased. Any decision on this matter will be guided by health protocols.
The Department has been in discussions with the RSA on how to return to the normal target for the maximum waiting time, which is around ten weeks. It is clear that it will not be possible to arrive at this quickly, given restraints which must be in place due to the pandemic. It is important to recognise that there are no quick fixes and that the continuing build-up of applications as the pandemic goes on means that it will take time to reach a normal waiting time.
Covid-19 has also had a profound effect on the delivery of the Road Safety Authority’s driver theory testing services and a significant backlog has developed. Under current level 5 restrictions, the driver theory test has not been deemed to be an essential service. As a consequence, the service is closed while level 5 restrictions remain in place.
The driver theory test service has seen its capacity reduced significantly to comply with occupational and public health requirements. The Road Safety Authority has advised my office that it is engaging with its service provider to maximise capacity to offer tests while adhering to occupational and public health requirements for when servicers are resumed. In this regard, they would, for example, be opening on additional days at some centres and extended hours also provided to allow additional capacity for appointments. Much like the driver testing service, it will take time for the theory test service to return to normal waiting times.
While I regret the inconvenience caused by the necessity to adhere to the restrictions, the safety of the public must be of paramount importance.
