There are a number of avenues available to public representatives to raise matters with me or directly with officials of my department in respect of individual immigration queries. The Oireachtas Mail facility (INISOireachtasMail@justice.ie) has been specifically established for this purpose and is available to Members of the Oireachtas and MEPs who were elected in the State. My Department endeavours to respond to all queries within the shortest possible timeframe.
Deputies can, of course, also raise matters through the Parliamentary Questions process or can make representations on behalf of a person or a group by writing to my Office by post or by e-mail or by telephone.
Address: Department of Justice, 51 St Stephen's Green, Dublin 2, D02 HK52
Telephone: (01) 602 8202
Lo-call: 1890 221 227
Applicants can also contact the Immigration Service of my department directly regarding their immigration case, by telephone, email, in writing or through an online contact page. Full details are available at: http://www.inis.gov.ie/en/INIS/Pages/contact.