I propose to take Questions Nos. 207 and 244 together.
Consumer rights for overseas travel are protected under EU law, which of course applies in Ireland. Air passenger rights are protected by Regulation (EC) No. 261/2004, which covers the rights of airlines passengers in instances of flight cancellations. It provides that where a flight is cancelled then the consumer must receive a refund within seven days. The EU Package Travel Directive provides a separate suite of consumer protections for people who make bookings through a licenced travel agent or tour operator. The customers of licenced travel agents and tour operators are entitled to refund within two weeks should they or their holiday provider cancel the booking.
If any individuals are unclear about their rights, the Commission for Aviation Regulation has a dedicated web site for consumers www.flightrights.ie.