Dáil Éireann Debate, Tuesday - 15 June 2021
1013. Deputy Catherine Murphy asked the Minister for Children, Equality, Disability, Integration and Youth the steps taken by Tusla to put a service level agreement in place with a service provider (details supplied); the rationale for a service level agreement not being in place in the first instance upon engaging the service provider; and if this shortcoming was brought to his attention or that of his predecessor. [31723/21]
View answerIn 2019, the previous Minister received correspondence from an individual advising that a service level agreement was not in place between Tusla, the Child and Family Agency, and a named service provider.
My Department plays no role in Tusla's commissioning processes, which are operational matters for Tusla. Similarly, any decisions with regard to service level agreements with third parties are a matter for Tusla. Accordingly, I have referred the question to Tusla for direct response to the Deputy.
In the context of the recent cyber attack on the HSE, which provides ICT services to Tusla, the Deputy will understand that any reply on this matter will be delayed. Tusla will be able to advise the Deputy of this matter, when operationally possible.
