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Passport Services

Dáil Éireann Debate, Tuesday - 6 July 2021

Tuesday, 6 July 2021

Questions (260)

Eoin Ó Broin

Question:

260. Deputy Eoin Ó Broin asked the Minister for Foreign Affairs the status of a passport application by a person (details supplied). [36011/21]

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Written answers

I am advised by the Passport Service that a search was completed for a passport application using the details supplied by the Deputy but no application was found.

The Passport Service is happy to make direct contact with the applicant if the Deputy can supply contact details.

The Passport Service will also be happy to provide information and guidance to the person in question through our Customer Service Hub which provides information via telephone and WebChat. The telephone number for the Customer Service Hub is 01 671 1633 and WebChat can be accessed through the Passport Service's website. Telephone lines operate from 8am till 5pm, Monday to Friday (excluding bank holidays) and webchat is available from 9am to 4.30pm, Monday to Friday (excluding bank holidays).

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