Niamh Smyth
Question:211. Deputy Niamh Smyth asked the Minister for Transport the reason a person (details supplied) is waiting so long for their driver theory test; and if he will make a statement on the matter. [39951/21]
View answerTuesday, 27 July 2021
Questions (211)
Written answers
The operation of the driver theory testing service is the statutory responsibility of the Road Safety Authority. As Minister, I have no role in operational matters and no power to intervene.
I understand from the Authority that the test centre in Cavan does not open every day. It opens only when candidates are scheduled with confirmed appointments. I further understand that there were no issues in respect of Cavan theory test centre being closed when it should have been open.
Theory Test centres are currently conducting a maximum of 25,000 theory tests monthly. The in-person Theory Test Services has the ability to gradually increase to 50,000 tests per month over time and capacity is due to be increased on a gradual baisis until it reaches 50,000 tests monthly. Capacity of 25,000 tests per month, means that there are currently some customers with an appointment for a Theory Test which must be rescheduled to a later date due to the volume restrictions.
Currently the Driver Theory Test service is providing up to 10,000 tests per month online. These are across all categories with the vast majority being car and motor bike tests. Online services will be made more widely available towards the end of 2021.
Every possible measure is being put in place to ensure that the maximum number of customers can be served while public health guidance is strictly adhered to. The public’s continued patience and understanding is requested as plans are being put in place to safely and gradually increase capacity to 50,000 tests per month.