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Community Welfare Services

Dáil Éireann Debate, Tuesday - 1 February 2022

Tuesday, 1 February 2022

Questions (551)

Seán Fleming

Question:

551. Deputy Sean Fleming asked the Minister for Social Protection if she will provide a list of offices and locations in Leinster in which members of the public can meet a community welfare officer (details supplied); and if she will make a statement on the matter. [4868/22]

View answer

Written answers

The following is a list of locations and offices in Leinster (excluding Dublin) in which members of the public can meet with a Community Welfare Officer (CWO):

County

Location

Opening hours

Carlow

Carlow Intreo Centre

Intreo business hours (see below)

Kildare

Athy

All day by appointment

Maynooth

All day by appointment

Newbridge Intreo Centre

Intreo business hours (see below)

Kilkenny

Kilkenny Intreo Centre

Intreo business hours (see below)

Laois

Portlaoise Branch Office

Intreo business hours (see below)

Rathdowney Branch office

1 morning per week

Longford

Longford Intreo Centre

Intreo business hours (see below)

Louth

Drogheda Intreo Centre

Intreo business hours (see below)

Dundalk Intreo Centre

Intreo business hours (see below)

Meath

Kells Branch Office

All day by appointment

Navan Intreo Centre

Intreo business hours (see below)

Trim Branch Office

All day by appointment

Offaly

Birr Health Centre

2 mornings

Edenderry Intreo Centre

2 mornings plus appointments

Tullamore Intreo

Intreo business hours (see below)

Westmeath

Athlone Intreo Centre

Intreo business hours (see below)

Bellview Mullingar

Intreo business hours (see below)

Wexford

Enniscorthy CWS Office

All day by appointment

Gorey Branch Office

All day by appointment

New Ross CWS Office

All day by appointment

Wexford Intreo Centre

Intreo business hours (see below)

Wicklow

Arklow Intreo Centre

All day by appointment

Bray Intreo Centre

Intreo business hours (see below)

Wicklow Government Offices

All day by appointment

Intreo business hours are reverting to pre-Covid hours in the coming weeks and by end of February will be 9.15am to 5pm Monday to Wednesday, 10.30am to 5pm on Thursdays (to allow for staff training) and 9.15 to 4.30pm on Fridays.

It is important to note that as part of my continued commitment to improve the Community Welfare Service across the country, customers no longer have to meet in person with a CWO to make a claim. Any customer who needs to contact or access the Community Welfare Service can phone or attend at an office, either to speak directly to a CWO or to make an appointment for a consultation on the same day. Consultations with a CWO are available via phone, at our offices and if the need arises a direct home visit appointment can be arranged depending on the customer’s need and public health restrictions.

I trust this clarifies the matter.

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