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Property Management Companies

Dáil Éireann Debate, Tuesday - 22 March 2022

Tuesday, 22 March 2022

Questions (770)

Noel Grealish


770. Deputy Noel Grealish asked the Minister for Justice if there are guidelines and controls regarding the establishment of property management companies; if procedures are in place to audit the activities and management of property management companies; the reporting mechanisms that are in place in cases in which persons believe management companies may not be operating correctly; and if she will make a statement on the matter. [14678/22]

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Written answers (Question to Justice)

As the Deputy will be aware, under the Property Services (Regulation) Act 2011, a company seeking to provide property management services on behalf of the owner(s) of a property, must hold a licence from the Property Services Regulatory Authority (PSRA).

Such services are normally provided under contract between the property services provider and the owner of the property (or, in the case of a multi-unit development, the owners’ management company, as established under the Multi-Unit Development Act 2011). They may include administrative services and the procurement of maintenance, servicing, repair and insurance services. In such situations, the property management company is normally acting as agent for the owner or owners.

Part 7 of the Property Services (Regulation) Act 2011 makes extensive provision for the handling of complaints against licensees, the investigation of alleged breaches of the Act, and the imposition of sanctions.

Details of how to make a complaint, including a complaint form, are available on the PSRA’s website:

It is also the case that companies are subject to all relevant requirements of the Companies Acts and relevant supervision and enforcement by the Companies Registration office and the Office of the Director of Corporate Enforcement.