Dáil Éireann Debate, Thursday - 7 July 2022
243. Deputy Bernard J. Durkan asked the Minister for Social Protection the progress, if any, that has been made in attempting to have funds recovered following a transfer to an incorrect account in the case of a person (details supplied); and if she will make a statement on the matter. [36840/22]
View answerAs the Deputy is aware the person concerned provided incorrect bank details when she made an application for Illness Benefit.
My Department's Accounts Branch made efforts to have the money refunded from the recipient bank but unfortunately this approach was unsuccessful. The Illness Benefit section subsequently tried to contact the company involved by phone but were unable to get in touch with an individual who had authority to deal with the refund of the monies involved. The Illness Benefit section subsequently wrote to the company seeking to make arrangements to have the monies returned to the Department so that same can be re-issued to the person concerned. In the absence of a response to the initial letter a further letter issued last week.
I am aware that this matter needs to be resolved; however taking all of the above into account I am satisfied that the Department is making all reasonable efforts to bring the matter to a satisfactory conclusion.
I trust this clarifies the position for the Deputy.
