Dáil Éireann Debate, Tuesday - 12 July 2022
483. Deputy Louise O'Reilly asked the Minister for Foreign Affairs the consideration that was given to facilitating persons with disabilities who may have issues with getting their photograph taken for example a visually impaired person who cannot look directly into the camera or may not be able to stay still to use the online system for applying for a passport; and if he will make a statement on the matter. [37115/22]
View answerThe Passport Online website has been designed to be very accessible. In cases where passport applicants have a medical condition or disability that means that the standard passport photo guidelines cannot be met, the Passport Online service offers a medical indicator option when submitting a digital passport photo.
When applying online, passport applicants can tick the medical indicator box on the passport photo page. This allows the photo to pass through the system as part of the application process. The passport photo submitted will then be reviewed by a member of the Passport Service staff and the applicant will be contacted directly if anything further is required.
