Dáil Éireann Debate, Tuesday - 14 February 2023
291. Deputy Paul McAuliffe asked the Tánaiste and Minister for Foreign Affairs if he will provide an update on the refund due in the following passport application which was cancelled in November 2020 (details supplied). [7158/23]
View answerWith regard to the specific application to which the Deputy has referred, the Passport Service has been unable to issue a refund to date as the Passport Service does not hold payment details for the applicant.
The Passport Service emailed the applicant on 12 July 2021 advising the applicant to call the Passport Service contact number provided in the email to provide payment details for the refund.
The Passport Service contacted the applicant directly on 10 February 2023 and left a message advising the applicant to contact the Passport Service on the number provided to arrange for the processing of the refund.
