My Department is fully committed to making services accessible to all, including ensuring that customers who wish to conduct their business using Irish Sign Language can do so. In this regard, the National Sign Language Interpreting Service for Ireland provides customers free access to an interpreter using a live video-link.
My Department is committed to monitoring the level of demand for services to be provided in Irish Sign Language on an ongoing basis and responding to those demands in a planned, coherent, and accessible way.
The provision of sign language interpreting services in the agencies under my Department is an individual operational matter for them, however my Department makes them aware of their obligations under the Irish Sign Language Act 2017 on a regular basis.