Home Help Service

Tuesday, 18 April 2023

Questions (1479)

Fergus O'Dowd

Question:

1479. Deputy Fergus O'Dowd asked the Minister for Health if a response will issue to a home care complaint by a person (details supplied); and if he will make a statement on the matter. [16857/23]

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Written answers

Minister of State at the Department of Health

Individuals who are not satisfied with the Home Support Service which is being provided by an approved home support provider should contact the approved provider in the first instance. If they wish, they then can make their complaint to the HSE using any one of the options outlined at the following link: www.hse.ie/eng/home-support-services/how-to-make-a-complaint-about-hss/.