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Departmental Communications

Dáil Éireann Debate, Tuesday - 13 June 2023

Tuesday, 13 June 2023

Questions (1174)

Holly Cairns

Question:

1174. Deputy Holly Cairns asked the Minister for Health the percentage of social media videos posted on each of his Departmental social media accounts, or the social media accounts of public bodies and agencies that operate under his remit, that included closed captioning/subtitling between 1 May 2022 and 30 April 2023, inclusive; and the percentage of same that feature translations into Irish or another language; and if he will make a statement on the matter. [27658/23]

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Written answers

The Department of Health operates social media accounts under the names "Department of Health/An Roinn Sláinte", "Healthy Ireland" "National Patient Safety Office (NPSO)" and "Sláintecare" brandings.

Between the dates of 01 May 2022 and 30 April 2023 -

90% of the videos posted on the Department of Health/Roinn Sláinte channels included closed captioning, and 3% were translated into another language.

On Healthy Ireland channels, 52% of the videos posted included closed captioning, and 3% were translated into another language.

The NPSO and Sláintecare channels did not post any videos over the specified time period.

My Department is committed to ensuring important messages are accessible and use the National Disability Authority Communication Toolkit for Public Service as a guide on best practice. The Department of Health also remains committed to meeting all its obligations under the Official Languages Act and to providing timely and meaningful information and guidance through Irish.

Links shared by the Department of Health on social media direct to the Department's website, gov.ie/health, which is consistently managed to ensure a high level of content available in both English and Irish.

In addition, I am referring the Deputy's question to the HSE to allow for a response regarding HSE social media accounts.

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