The High Speed Broadband Map, which is available at www.broadband.gov.ie, shows the areas included in the National Broadband Plan (NBP) State led intervention as well as areas targeted by commercial operators. The map is colour coded and searchable by address and Eircode. Premises in the AMBER area will be provided with high-speed broadband through the State led Intervention. The BLUE area represents those areas where commercial providers are either currently delivering or have plans to deliver high speed broadband services.
BLUE areas are not included in the State intervention area covered by the National Broadband Plan as commercial operators are already providing high-speed broadband or have indicated future plans to do so. My Department defines high-speed broadband as a connection with minimum speeds of 30Mbps download and 6Mbps upload.
In December 2022, my Department published Ireland's Digital Connectivity Strategy which supports the ambition outlined in the National Digital Strategy and sets out a number of ambitious targets, including that:
• all Irish households and businesses will be covered by a Gigabit network no later than 2028;
• all populated areas will be covered by 5G no later than 2030, and
• digital connectivity will be delivered to all schools and broadband connection points by 2023.
• The National Broadband Plan intervention contract provides for the roll out of a high speed and future-proofed broadband network to primarily rural areas. The intervention area covers over 1.1 million people living and working in over 560,000 premises, including almost 100,000 businesses and farms along with some 679 schools.
These targets will be achieved through commercial operators investing in their networks, complemented by the State’s National Broadband Plan intervention. When taken together, all premises in the State will have access to high-speed broadband in every part of the country no matter how remote.
If a customer is having service problems they should first attempt to resolve these directly with their retail service provider. If the provider cannot come up with a satisfactory solution, then the customer has the option of asking Comreg to open a case on their behalf. ComReg is the independent body that issues licences to broadband service providers and investigates complaints to make sure that companies are delivering services in line with their licence obligations. Any issues with service provision, including problems with quality of service, are the responsibility of ComReg.
