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Social Welfare Payments

Dáil Éireann Debate, Thursday - 6 July 2023

Thursday, 6 July 2023

Questions (283)

Bernard Durkan

Question:

283. Deputy Bernard J. Durkan asked the Minister for Social Protection the extent to which waiting times for payments in respect of means-tested applications compare with contribution-related payments; the extent of progress in reducing waiting times for means-tested payments; and if she will make a statement on the matter. [33381/23]

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Written answers

The following means test based schemes are assessed in terms of operational performance:• State Pension (Non-Contributory)• Jobseeker's Allowance• One-Parent Family Payment• Supplementary Welfare Allowance • Carer's Allowance• Disability Allowance• Household Benefits

The following schemes which are based on PRSI contributions are also assessed:• State Pension (Contributory)• Widow(er)'s Contributory Pension• Jobseeker's Benefit• Maternity Benefit• Paternity Benefit• Invalidity Pension• Illness Benefit• Occupational Injury Benefit

The attached tabular statements below outline the agreed target and metric for each scheme, along with the average targets achieved in May 2023.

Table 1: Processing times versus targets for means test based schemes

Scheme

Target

Metric

Target Performance May 2023

State Pension (Non-Contributory)

75%

In 12 Weeks

94%

Jobseeker's Allowance

90%

In 6 Weeks

96%

One-Parent Family Payment

90%

In 10 Weeks

96%

Supplementary Welfare Allowance Basic

90%

In 1 Week

82%

Carer's Allowance

75%

In 10 Weeks

94%

Disability Allowance

75%

In 10 Weeks

73%

Household Benefits

90%

In 4 Weeks

99%

Table 2: Processing times versus targets for contribution-related payments

Scheme

Target

Metric

Target Performance May 2023

State Pension (Contributory)

90%

By date of entitlement

99%

Widow(er)'s Contributory Pension

90%

In 6 Weeks

94%

Jobseeker's Benefit

90%

In 3 Weeks

95%

Maternity Benefit

90%

By due date

97%

Paternity Benefit

90%

By Commencement of leave

88%

Invalidity Pension

90%

In 10 Weeks

93%

Illness Benefit

90%

In 1 week

94%

Occupational Injury Benefit

90%

In 1 week

61%

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