Dáil Éireann Debate, Tuesday - 26 September 2023
174. Deputy Robert Troy asked the Minister for Finance if he will clarify who in the State is responsible for assessing the performance of the Financial Services and Pensions Ombudsman with respect to Directive 2013/11/EU of the European Parliament and of the Council of 21 May 2013 on alternative dispute resolution (ADR) for consumer disputes (the ADR Directive). [41298/23]
View answerDirective 2013/11/EU of the European Parliament and of the Council (“The ADR Directive”) concerns alternative dispute resolution (ADR) for consumer disputes and amends Regulation (EC) No 2006/2004 and Directive 2009/22/EC. Article 55 of the ADR Directive provides that:
“In order to ensure that ADR entities function properly and effectively, they should be closely monitored. For that purpose, each Member States should designate a competent authority or competent authorities which should perform that function. …”
In Ireland, S.I. No. 343/2015 designates the Competition and Consumer Protection Commission (“CCPC”) as the competent authority for this purpose.
