Holly Cairns
Question:437. Deputy Holly Cairns asked the Minister for Education to detail any ongoing or previous use of artificial intelligence within her Department; and if she will make a statement on the matter. [47332/23]
View answerTuesday, 7 November 2023
Questions (437)
Written answers
In accordance with “AI – Here for Good”, the National Artificial Intelligence Strategy for Ireland, my Department investigated the potential for AI (Artificial Intelligence) to assist in improving the delivery of customer services. A proof of concept to examine if AI technologies could support Departmental staff in responding to customer queries has been completed. The proof of concept focused on the potential for using AI technologies to analyse large volumes of publicly available information. An external service provider assisted with this at no cost to the Department. My Department will continue to review and follow guidance issued by the National Cyber Security Centre on the use of Artificial Intelligence for the future.
My Department and its officials do not presently use ChatGPT or any other form of AI to generate official text and no such software is installed on my official's devices.