Dáil Éireann Debate, Tuesday - 14 November 2023
342. Deputy Catherine Connolly asked the Minister for Justice when a person (details supplied) who attended their citizenship ceremony on 2 October 2023 will receive their certificate and have their passport returned, given the Department commits to issuing certificates of naturalisation via registered post within two weeks; and if she will make a statement on the matter. [49797/23]
View answerI am advised by the Citizenship Division of my Department that a Certificate of Naturalisation for the person referred to by the Deputy was issued and has been returned as not delivered by An Post. The reason given was "The addressee is not at the address anymore."
The person concerned should email citizenshipinfo@justice.ie with their correct address. They should also put "Certificate not received in post & change address" in the subject line. Applicants should also quote their application ID on all correspondence.
Queries in relation to the status of individual immigration cases may be made directly to my Department by e-mail using the Oireachtas Mail facility at: INISOireachtasMail@justice.ie , which has been specifically established for this purpose. This service enables up to date information on such cases to be obtained without the need to seek information by way of the Parliamentary Question process. The Deputy may consider using the e-mail service except in the cases where the response is, in the Deputy's view, inadequate or too long awaited.
