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Citizens Information Services

Dáil Éireann Debate, Tuesday - 21 November 2023

Tuesday, 21 November 2023

Questions (341)

Dessie Ellis

Question:

341. Deputy Dessie Ellis asked the Minister for Social Protection the number of Citizen’s Advice centres in Dublin; the numbers employed in each centre and the grade of each employee; and if she will make a statement on the matter. [50966/23]

View answer

Written answers

The Citizens Information Board (CIB) is the statutory body under the aegis of my Department that funds and supports eight regional Citizens Information Service (CIS) companies, which in turn operate the national network of Citizens Information Centres.

Each CIS company is a separate company in its own right, governed by a voluntary Board of Directors.

Decisions regarding the delivery of services and the recruitment and placement of staff are entirely a matter for these Boards and are based on regional needs. Two companies have responsibility for the provision of CIS services in Dublin - North Dublin CIS and Dublin South CIS.

CIB has informed me that there are currently 10 Citizens Information Centres in North Dublin CIS and 9 Citizens Information Centres in Dublin South CIS.

As employees of companies limited by guarantee, CIS staff are not public servants and are therefore not subject to civil service grades, with grades internal to CIS. The breakdown of staff by CIS grade in each Citizens Information Centre in North Dublin CIS and Dublin South CIS is detailed in the tables below.

North Dublin CIS

Centre

Development Manager

Senior Information Officer

Information Officer

Advocacy Support Worker

Admin

Total Employed

Balbriggan*

0

0

1.5

1

0

2.5

Ballymun**

Blanchardstown

0.5

0

3

0

0.57

4.07

Cabra***

Dublin City Centre

1

1

5

0

0.5

7.5

Green Street (MACRO)

0.5

0

2.07

0

0

2.57

Finglas

1

0

4

0

0.5

5.5

Malahide

0

0

1

0

0

1

Northside Coolock

1

0

3.5

0

0

4.5

Swords

1

0

1.5

0

0

2.5

*North Dublin Citizens Information Service has 1 Regional Manager and 1 Regional Administrator based in Balbriggan

** Ballymun CIC, the service is provided by Information Officers from Finglas CIC

*** Cabra CIC, the service is provided by Information Officers from Finglas CIC

Dublin South CIS

Centre

Development Manager

Senior Information Officer

Information Officer

Advocacy Support Worker

Admin

Total Employed

Ballyfermot

0

0

2

0

0

2

Carmelite*

Clondalkin

1

1

2

0

0.5

4.5

Dublin 12 and 6W

0

0

2

0

0

2

Dun Laoghaire

1

0

2.5

0

0.5

4

Dundrum

0

0

2

0

0

2

Liberties

1

1

4

0

0.5

6.5

Lucan

0

0

1

0

0

1

Tallaght**

1

1

3.4

1

1.2

7.6

* Carmelite CIC, the service is provided by Information Officers from Liberties CIC

**Dublin South Citizens Information Service has 1 Regional Manager and 1 Regional Administrator based in Tallaght.

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