To renew a driving licence, an individual is required to present photographic ID, evidence of PPSN, evidence of address and evidence of residency entitlement. If an applicant renews their licence in person at a National Driver Licence Service (NDLS) office, the required documentation can be examined and a face-to-face verification can be made and a PSC is not required.
When applying online, the same information is required and the challenge of verifying a person’s identity is more difficult than when someone presents in person at an NDLS office. A verified MyGovID account, which requires a Public Service Card, satisfies this requirement.