Dáil Éireann Debate, Wednesday - 17 January 2024
83. Deputy Patrick Costello asked the Minister for the Environment, Climate and Communications how persons can get access to their personal data usage having installed a smart meter without signing up to a smart meter plan. [56961/23]
View answerA smart meter has the capability to read electricity consumption and export data, every 30 minutes. Prior to November 2022, to have access to their data, energy customers needed to switch to a Time of Use tariff or give approval to their Energy Supplier to request this functionality be activated by ESB Networks (ESBN).
However, customers are now able to access their smart meter data directly, without the need to go through their energy supplier or move to a time or Use tariff, following the launch of ESBN’s Customer Portal. This portal allows smart meter customers to register for independent access to their electricity consumption data, to better understand their electricity demand profile and be able to assess opportunities to reduce their use, shift consumption to off-peak periods, and compare tariff options between Suppliers. This direct access empowers consumers to reduce their carbon footprint and potentially save money.
Customers can sign up for an online account via the ESBN website, available at ESB Networks Online Account: www.esbnetworks.ie/who-we-are/customer-service/esb-networks-online-account
