Dáil Éireann Debate, Wednesday - 17 January 2024
880. Deputy Ivana Bacik asked the Minister for Social Protection the target times that apply to the processing of jobseeker payments; and if she will report on the achievement of these targets in each month of 2023. [56728/23]
View answerThe current target processing time for Jobseeker's Allowance is 90% of claims in 6 weeks, for Jobseeker's Benefit, the target processing time is and 90% of claims in 3 weeks.
These targets were achieved in both schemes in each month in 2023, with the exception of August 2023, where Jobseeker's Benefit where the processing time was recorded at 85% in 3 weeks.
The processing times for Jobseeker's Allowance and Jobseeker's Benefit for each month in 2023 are shown in Table 1 below.
Table 1: Processing times for Jobseekers Allowance and Jobseeker's Benefit, by month
|
Scheme |
Jobseekers Allowance |
Jobseekers Benefit |
|
Jan-23 |
96% |
96% |
|
Feb-23 |
96% |
96% |
|
Mar-23 |
96% |
96% |
|
Apr-23 |
96% |
96% |
|
May-23 |
96% |
95% |
|
Jun-23 |
97% |
96% |
|
Jul-23 |
96% |
94% |
|
Aug-23 |
96% |
85% |
|
Sep-23 |
96% |
91% |
|
Oct-23 |
96% |
95% |
|
Nov-23 |
96% |
94% |
|
Dec-23 |
97% |
94% |
