Willie O'Dea
Question:215. Deputy Willie O'Dea asked the Minister for Finance when the income tax office in Limerick city will be open to the public again; and if he will make a statement on the matter. [3816/24]
View answerTuesday, 30 January 2024
Questions (215)
Written answers
I am advised by Revenue that its office in Sarsfield House, Limerick is currently open to the public from 9.30am to 1.30pm, Monday to Friday, and assisted over 4,600 customers throughout 2023. If a customer wishes to schedule an appointment outside of the above opening hours, or avoid waiting times, they can arrange an in-person appointment by calling the Appointment Helpline on 01 738 3660 between 9.30am and 1.30pm, Monday to Friday. Revenue’s Appointment Service can also facilitate the scheduling of online virtual appointments, if preferred.
Revenue also offers extensive support across its various telephone helplines, a full service for queries being received through the postal system and a comprehensive range of online services for taxpayers to manage their tax affairs, which for the most part removes the requirement for in-person services. These services, which include an online communications channel through the MyEnquiries system, are available 24/7, are easy to use and are fully secure.