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Social Welfare Appeals

Dáil Éireann Debate, Thursday - 15 February 2024

Thursday, 15 February 2024

Questions (272)

Paul Murphy

Question:

272. Deputy Paul Murphy asked the Minister for Social Protection the average processing times for appeals made under section 318 of the Social Welfare Consolidation Act 2005; and if she will make a statement on the matter. [7347/24]

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Written answers

The Social Welfare Appeals Office is an Office of the Department of Social Protection which is responsible for determining appeals against decisions in relation to social welfare entitlements. Appeals Officers are independent in their decision making functions. 

The Social Welfare Appeals system is underpinned by legislation which sets down the roles, powers and functions of the Social Welfare Appeals Office and its Appeals Officers.

The Chief Appeals Officer has power under Section 318 of the Social Welfare Consolidation Act, 2005 to revise any decision where it appears to her that the Appeals Officer’s decision was erroneous by reason of some mistake having been made in relation to the law or the facts. 

The average processing time for appeals decided under Section 318 of the Social Welfare Consolidation Act, 2005 during the period 1st January 2023 to 31st December 2023 was 10.4 weeks. I am informed by the Social Welfare Appeals Office that some requests for review under section 318 may take significantly longer to finalise due to the complexity of the case and the contentions raised. 

I trust this clarifies the matter for the Deputy.

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