Dáil Éireann Debate, Thursday - 21 March 2024
243. Deputy John McGuinness asked the Minister for Social Protection further to Parliamentary Question No. 331 of 21 November 2023, if she will now expedite payment of DA and arrears which was approved months ago under appeal (details supplied). [13425/24]
View answerMy Department is committed to providing a quality service to all its customers. This includes ensuring that applications are processed and that decisions on entitlement are made as quickly as possible.
Where a customer’s appeal is successful, every effort is made to promptly implement the decision of the Appeals Officer (AO) following notice of the decision being received from the Social Welfare Appeals Office.
The Disability Allowance section received confirmation from the AO on 11 December 2023 that the appeal was allowed, and the person concerned was awarded Disability Allowance with effect from 24 May 2023. The first payment is due for collection on 20 March 2024. The person concerned was notified of this decision in writing on 27 February 2024.
Arrears of payment due from 24 May 2023 to 19 March 2024, less any deductions for other welfare payments received during the period, has been calculated and the person was notified in writing on the 15 March 2024.
I trust this clarifies the matter for the Deputy.
