Driver Licences

Dáil Éireann Debate, Tuesday - 9 April 2024

Tuesday, 9 April 2024

Questions (249)

Éamon Ó Cuív

Question:

249. Deputy Éamon Ó Cuív asked the Minister for Transport the reason that the NDLS office in Galway was closed on Saturday, 23 March 2024, despite appointments having been made for that date; the arrangements made to facilitate the customers let down, with other appointments; the frequency that scheduled appointments did not take place at NDLS offices around the country in the past year because offices were not open at the appointed times; the steps he intends taking to ensure that NDLS provides a better service to the public; and if he will make a statement on the matter. [15238/24]

Written answers

Minister of State at the Department of Transport

Under the Road Safety Authority Act 2006, the Road Safety Authority (RSA) has statutory responsibility for the National Driver Licence Service and the information requested is held by that agency. I have therefore referred the question to the RSA for direct reply. I would ask the Deputy to contact my office if a response is not received within 10 days.

I am not aware of any inadequacy with the service to the public.