The Department of Housing, Local Government and Heritage is the lead Department for severe weather emergencies. My department provides assistance to eligible households in the immediate aftermath of emergency weather events under the Humanitarian Assistance Scheme.
The Humanitarian Assistance Scheme, administered by my department through the local Community Welfare Service, was activated to assist householders affected by a number of weather events across the country in 2024, including Storm Bert.
The purpose of the Humanitarian Assistance Scheme is to provide income-tested financial support to people whose homes are damaged and who are not able to meet costs for essential needs, household items and, in some instances, structural repair.
The income test for Humanitarian Assistance Scheme is more generous than that which applies in the case of social welfare schemes generally. The basic principle of the income test is that individuals and families with average levels of income will qualify for assistance (including non-Social Welfare recipients).
In October 2023, Government revised the limits under the scheme and approved an additional €3 million in funding for the scheme. Income limit levels for the scheme were also increased in October 2023 from:
€30,000 to €50,000 for a single person;
€50,000 to €90,000 for a couple; and
€10,000 to €15,000 per dependent child.
It should be noted that a reduced or tapered level of support may also be provided in cases where families have income above the limits.
Following a severe weather event, my Community Welfare Staff closely monitor the situation on the ground and engage with the relevant local authorities and other agencies to assess conditions. They are available on the ground in County Kerry offering financial assistance and advice to those living in the affected areas.
Households in Co. Kerry have received support since this storm and there has been no undue delay with any Humanitarian Aid Scheme claims::
Stage 1 - All households that have applied for Stage 1 assistance, have received a payment.:
Stage 2 – Of the households that have applied for Stage 2 support, those claims are currently being actioned by my Department and may require additional information from the customer during processing.
Stage 3 – Applications that have been received seeking Stage 3 support to date, have been referred to the Loss Adjustors for further evaluation.
Due to the complexity involved additional information is also required to progress the remaining claims, and it can take some time for this information to be made available by the client. The Community Welfare Service is paying close attention to all claims received and claims are being processed as quickly as is possible. Where it is necessary to involve the services of a Loss Adjuster, this may also impact on the timeframes involved.
If any household affected by severe weather events needs to access these supports, they can contact the Community Welfare Service by phoning 0818 60 70 80.
I trust this clarifies the matter.