There is an interesting comment upon the discussion yesterday furnished by this Vote if one looks at the amount of the contributions to the Unemployment Fund under sub-head G. It will be seen that the amount is the same this year as the amount that was estimated to be required last year, and last year it was only £5,000 less than what was estimated to be required the year before. Inasmuch as that contribution is based upon receipts from stamps sold, one can see that there is not much faith in the Department in the claim made that there has been a great increase in the number of persons employed, and consequently a great decrease in the number of persons unemployed. As between the Estimates for 1925-6 and 1927-8 there is a decline of £5,000, which, roughly, means the increased employment of 1,000 men. Perhaps when the Minister was drawing up this Estimate he was not thinking of the arguments he would use on a discussion on unemployment.
I want to refer to the practice of the Department in respect of appeals in cases of dispute. The case that I referred to in a question yesterday is one which might be picked out of many complaints regarding the considerable delay that takes place in adjudicating upon cases. I ask the Minister to bear in mind that while inquiries are being pursued men are out of work and are not receiving money. Consequently they are suffering to a more or less acute degree, according to their reserves and according to the amount of credit they can get from shopkeepers, which in too many cases is very small indeed, while in too many other cases the men are forced to rely upon what their neighbours can give them by way of assistance pending a decision of the Department. The case that I quoted yesterday had to deal with a dispute with respect to the validity of certain stamps. It is a case of three men who were employed by a certain company in County Dublin which, I think, went into liquidation. The men had a considerable period of employment and their contributions had been deducted by the firm. They applied for unemployment benefit in the usual course. They were refused benefit, and have now been regularly, signing on for twenty weeks—in one case I think twenty-one weeks—and their claims are still under examination.
It may be in this case that there has been some wrong-doing on the part of somebody, and it may be that the Minister has had a very great difficulty in pursuing an inquiry. But it seems to be an unfortunate thing that the men have to suffer as a consequence of the slow progress of this inquiry. It is now, I think, five weeks since I wrote to the Department, and then the inquiry was being pushed forward and the matter was to receive immediate attention. I have no doubt that it has been receiving attention, but I am wondering whether the officers concerned have not too little to do, as some Deputies would suggest, but have entirely too much to do and cannot follow up their inquiries with the speed that is necessary. It is not right that men of this class should be deprived of what may be, and I believe is, a just claim upon the Unemployment Fund for so long a period pending an inquiry.
I think it is a matter for very earnest consideration as to whether there should not be a means whereby, if there is a prima facie case in favour of the applicant—that he at least has not been in fraud, that the Department ought to advance the benefit, even awaiting absolute proof of the invalidity. It certainly seems to me to be very unfortunate and a very great hardship that men of this class should be deprived of their benefit for more than four months pending the pursuit by the Department of an inquiry into the validity of certain stamps. The Minister says that it is now in the hands of an expert chemist to see whether the stamps are valid or not. I do not know whether that is the actual inquiry; I only take that from the Minister's statement yesterday. But the fact remains that there has been three or four months' delay in coming to a decision on the validity of these men's claims. If that were an isolated case one could understand an excuse from the Minister, but Deputies know that it is a very common complaint, that there is too long a delay in coming to decisions regarding the validity of claims, and men who are claiming benefit are deprived of all means of living except by the aid of charitable agencies and friends.
I want to urge upon the Minister the necessity for speeding up, first, the Department regarding replies to queries sent by individuals, trade unions or Deputies, and, secondly, the necessity for speeding up inquiries that are under question in the Department. If that requires further assistance and a bigger staff, by all means put in a bigger staff. I do not credit, either from my observation or experience, the stories about the long, wasteful hours spent by civil servants drawing pay. My experience is quite the contrary. My experience is that civil servants work harder than most commercial servants. I also dissent from the criticism that is so often levelled, that people do not get courtesy and proper consideration from civil servants when making personal inquiries. I think that it is quite a false impression to create: that civil servants do not give good service and do not work assiduously and earnestly. In this case I think we are probably suffering from some of the unfair comments, and that staffs have been unduly cut down, or have not been increased sufficiently to do the work that is necessary. If that is the reason for the delay in answering inquiries and pursuing investigations into cases, then the remedy ought to be to employ more civil servants on that particular job. I make the complaint that there is too great delay, and the further complaint that there is no reasonable ground for charging an applicant with fraud in such a case as I am referring to, and that the claim for benefit should be conceded. If other questions arise later, those who are the culprits should be made to suffer, but the claimant should not be made the sufferer for the delinquencies of other people.