asked the Minister for Posts and Telegraphs the cost of answering queries as to when telephones will be made available and installed; and the cost of answering such queries for 1981.
Written Answers. - Cost of Telephone Queries.
180.
Records are not maintained in a form to enable the costs to be determined precisely as some of the work is done in association with other duties. However, the average cost of dealing with inquiries and representations received at headquarters is estimated at about £30 and the total cost for 1981 was about £1 million.