Oldfields set up here and offered a rates consultancy service to businesses from its offices at Eden Quay and Lower Baggot Street in Dublin. The company claimed it could reduce rates' bills for firms and charged £245, plus VAT, in advance for its consultancy service.
At least 5,000 — possibly as many as 7,000 — business people in the Republic paid £300 each in advance to the firm. The Oldfields sales, pitch delivered by innocent young people employed as telesales people for minimum wages, often claimed the company had secured a one-third reduction in rates for some well known company which they would name. For example, the company cited this achievement to the Sunday Business Post in January when it investigated Oldfields. When the newspaper contacted the firm cited by Oldfields, the firm told the Sunday Business Post it had never heard of the company.
Not surprisingly, last month Oldfields abandoned its offices in Dublin in a hurry and left thousands of disgruntled customers in its wake. Most clients of Oldfields are highly critical of the service provided. The promised rates survey never materialised while, for others, their rates actually increased. Only a few hundred appeals were lodged in the Valuation Office in Dublin. Representatives from the Office of Director of Consumer Affairs visited Oldfields on several occasions but found that laws had not been broken.
Oldfields first came to attention in Belfast in January, where it also had an operation. The company may have taken in as many as 1,500 customers in Northern Ireland. However, some of its directors had come to attention prior to this latest saga, one whom is reported to be the subject of a fraud squad investigation in Britain about a controversial timeshare operation.
The Oldfields débâcle is one of the worst examples of sharp practice of which I ever heard. It is beyond belief that such fly-by-night merchants could take in so many people and get away with between £1 million and £1.5 million, possibly a conservative estimate. It is astounding that the company was able to operate within the law despite the obvious concerns expressed by the Director of Consumer Affairs.
This case highlights the necessity for change in company law so that greater powers can be wielded against such conmen. There is also a need for greater scrutiny of those appointed as directors, as some of the people involved in this operation appear to have come to attention in other jurisdictions prior to their "outing" here. Above all, the case highlights the necessity for business people to be on the alert. Irrespective of the laws we introduce, the old maxim of caveat emptor still remains the tried and true adage. Business people should seek advice before paying in advance when unsolicited approaches are made by unknown operators.
I have received calls to suggest that the people behind the Oldfields operation may have resurfaced under another guise elsewhere in Dublin, but that has not been confirmed. Business people should deal with reputable firms, find out their credentials and not part with money in advance of a service. Is it possible to plug a loophole to ensure that such fly-by-night operators cannot hoodwink hard-pressed business people and take off with the proceeds?