I accept the Deputy's point that there should be a better appeals system. Many problems arise from people not replying on time or because of a dispute over a case. An oral hearing will take a little longer. However, I accept appeals should not take as long as suggested by the Deputy. Nonetheless, of the 1,079 cases which were appealed, 369 were decided in favour of the applicant. That is a substantial number which reflects the appeals unit's openness to change where it is needed.
The unit is governed by regulation and it must be carefully monitored in that it is not our money which is being dispensed. The censure of the Commissioner or the Court of Auditors must be avoided to protect the Exchequer against disallowances of EU funds. As the Deputy is aware from the time his party was in Government, the audit can be conducted in a haphazard fashion with files being chosen at random and, if there is something wrong with one of them, the Department and the taxpayer being fined by disallowance from certain funds. We must exercise caution.
Some people have flagrantly disobeyed the rules governing REPS, a scheme of benefit to farmers and which can improve the nature and atmosphere of the countryside. It can also continue to give an additional income to farmers. I want to see abuses ended.
The staff in the appeals unit are flexible and such instructions as the Deputy mentioned have not been issued. Any warnings given to people to correct matters are given on the basis of instructions issued by departmental planners. In many cases, such corrections were not carried out but, in other cases, the high incidence of successful appeal cases — 361 out of 1,079 — shows the flexibility which exists in the unit.