To be entitled to an unemployment payment a person must satisfy a deciding officer that he or she fulfils, or continues to fulfil, the statutory conditions of being capable of, available for and genuinely seeking but unable to obtain suitable employment. Where a deciding officer decides following an interview with the person, that he or she does not to fulfil the conditions, the claim is formally disallowed.
The number of people whose claims were disallowed on the grounds that they failed to satisfy the statutory condition of being genuinely seeking but unable to obtain suitable employment was approximately 1,000 in 1997 and in excess of 2,000 in 1998. The corresponding figures for those regarded as "not available" were 5,000 and 6,500.
A person has a right of appeal against a decision to disallow his or her claim for failing to satisfy any of these conditions. Where the appeal is allowed the claim is reinstated.