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Dáil Éireann debate -
Tuesday, 14 Dec 1999

Vol. 512 No. 6

Written Answers. - Garda Procedures.

Conor Lenihan

Question:

343 Mr. C. Lenihan asked the Minister for Justice, Equality and Law Reform the average Garda response time for the Tallaght Garda station, Dublin 24, in relation to an emergency call routed through the Garda command and control centre. [26812/99]

Conor Lenihan

Question:

344 Mr. C. Lenihan asked the Minister for Justice, Equality and Law Reform if his Department has collated figures on the average response time by a Garda squad car to an emergency call. [26813/99]

Conor Lenihan

Question:

345 Mr. C. Lenihan asked the Minister for Justice, Equality and Law Reform the top ten Garda stations in terms of the number of emergency calls made to the command and control centre at Harcourt Square, Dublin 2; and if he will rank the stations according to the number of calls received. [26814/99]

Conor Lenihan

Question:

346 Mr. C. Lenihan asked the Minister for Justice, Equality and Law Reform if he will give a breakdown, by Garda division, of the number of emergency calls routed through the command and control centre at Harcourt Square, Dublin 2. [26815/99]

Conor Lenihan

Question:

347 Mr. C. Lenihan asked the Minister for Justice, Equality and Law Reform the number of emergency calls received by the Garda Síochána's command and control centre; and the yearly and monthly breakdowns of these calls. [26816/99]

Conor Lenihan

Question:

348 Mr. C. Lenihan asked the Minister for Justice, Equality and Law Reform the number of emergency calls to the Garda command and control centre which relate to the area served by Tallaght Garda station. [26817/99]

Conor Lenihan

Question:

349 Mr. C. Lenihan asked the Minister for Justice, Equality and Law Reform the number of phone calls made to the Tallaght Garda station, Dublin 24, which did not go through the command and control centre and were classified as emergency calls. [26818/99]

I propose to take Questions Nos. 343 to 349, inclusive, together.

I am informed by the Garda Síochána that emergency classification is given to calls of top priority, whether received as 999 calls or otherwise. They are calls reporting the activities of armed persons and-or robberies. Reports of bombs, incendiary devices, radioactivity or hazardous chemicals are also classed as emergency as are reports of aircraft in trouble, train accidents and prison breaks.

It is Garda Síochána policy that all calls received at a station relating to crimes or incidents are recorded on the command and control system, with particular emphasis on emergency-priority calls.

Because of the way management reports are programmed on the command and control system, it is not possible to state the average response time to emergency calls.

It can be stated however, that 88% of emergency calls for the Dublin metropolitan region were dealt with within 15 minutes during the month of October.

Unfortunately, it has not been possible to compile the figures relating to the number of emergency calls received by the command and control centre, with a yearly and monthly breakdown but as soon as I have those figures, I will forward them to the Deputy.

However, the number of incidents, in the various Garda divisions of the Dublin metropolitan region, for which emergency calls were received, for the month of October 1999, is as follows:

North Central Division

31

Northern Division

40

South Central Division

50

Southern Division

52

Eastern Division

25

Western Division

74

The same statistics for the top ten Garda stations, for the month of October, are as follows:

1. Finglas

21

2. Tallaght

17

3. Blanchardstown

15

4. Store Street

14

5. Kevin Street

14

6. Ballyfermot

13

7. Clondalkin

11

8. Coolock

11

9. Kilmainham

11

10. Pearse Street

10

The number of emergency calls received is likely to be a multiple of the number of incidents as a large number of calls deemed to be emergency calls can be received in relation to one incident.
All emergency calls relating to Tallaght Garda station, received during the month of October were dealt with within 15 minutes. It is not possible to say, of the emergency calls relating to Tallaght Garda station, how many were received by the station and how many were received directly by command and control. However, all emergency calls relating to Tallaght Garda station were routed through command and control.
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